When you decide to invest in working with me as your Energy Alignment Coach and EFT Practitioner, we work within a Client Agreement so that we share the same understanding about how we will work together. An overview of the Client Agreement document is provided below.

 

Coaching Agreement

Your sessions are important to both of us. For each session, I will arrive free from distractions, fully present, and respectfully ask that you do the same. We agree to attend each session at the mutually scheduled time. If you need to cancel or reschedule a session, a minimum of 48 hours’ notice is required*, and I will extend the same courtesy to you.

*In certain extenuating circumstances, I may allow sessions to be rescheduled at short notice where possible, at my discretion.

 

If you arrive more than 10 minutes late to a session without prior notice, the session will be considered a ‘no-show’ and the session will be forfeited. I hope you will appreciate these healthy boundaries.

 

Sessions are usually scheduled weekly. This may be increased to twice weekly, depending on individual need and at my discretion, and will be discussed on a case-by-case basis. I generally do not recommend sessions being more frequent than this, as time for reflection, integration and assimilation following each session is important.

 

Sessions usually last up to 60 minutes, although this may vary on a case-by-case basis. It can be beneficial to allow yourself some ‘breathing space’ following a session, and I would usually suggest allowing around 30 minutes before returning to a busy schedule or other commitments. Please let me know at the beginning of a session if you have any time constraints.

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Online Sessions

Where sessions are conducted online, clients are responsible for ensuring they have a suitable private space, stable internet connection and access to the required technology for the session. In the event of technical difficulties, every reasonable effort will be made to reconnect and continue the session. Sessions are not routinely recorded. Should recording ever be requested or required for a specific purpose, this would only take place with the prior knowledge and consent of all parties involved.

 

Payment

Programme packages are offered at a discounted rate to support commitment and continuity throughout the coaching process. Booking a programme constitutes agreement to pay the full programme fee, regardless of attendance or early withdrawal from the programme.

 

Payment plans are available for selected programmes. For 8-week programmes, the full programme fee will be divided into 4 equal payments payable during the first 4 weeks of the programme. For 12-week programmes, the full programme fee will be divided into 6 equal payments payable during the first 6 weeks of the programme.

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All instalment payments must be made no later than 48 hours before each scheduled session.

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Cancellations

A minimum of 48 hours notice is required for the cancellation or rescheduling of appointments. Sessions cancelled or rescheduled with less than 48 hours notice will be charged in full and deducted from the programme allocation.

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Missed appointments or non-attendance without notice will be treated as a completed session. Exceptions may be considered at my discretion in cases of exceptional circumstances.

 

Payment can be made in full, or as per an agreed scheduled payment plan, by bank transfer to details that will be provided to you.

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Communication

I welcome communication and connection in between our sessions however, it is important, due to the nature and depth of what we may cover, that you have time to reflect, process and integrate any changes we have made using EFT and this will be discussed within our sessions. I am open to you contacting me between sessions, for example, if you hit a ‘sticky’ spot that you would like some feedback on and for this, my preferred way of communication is via WhatsApp or Facebook Messenger. Messages are not monitored continuously but I aim to respond within 48 hours.

 

Between-session communication is intended for brief support, reflections or practical questions relating to our work together and is not designed for crisis or emergency support. If you require urgent mental health or medical assistance, please contact an appropriate professional service.  This way, you will get the most effective support from me in between the sessions. I am happy to answer as many questions as are on your mind. However, please leave essays for the session calls!

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An important part of our relationship is for me to provide challenges and encourage you to go beyond your comfort zone. However, this must always be done sensitively and appropriately for you. During the process, some strong emotions and triggers may come up for you. I will be guiding you, instructing you, and working with you in ways that may be new, deep and sometimes challenging for you. For your best results, full participation is required. If strong resistance comes up or feelings of intense discomfort, please always let me know as these will be important for us to work through together and are an important part of the process.

 

If I say or do something that upsets you or does not feel right, please let me know. I want to provide you with the service and support you need and believe that honesty and trust are critical for our relationship to grow. I want this to be an open and safe place for you to come with confidence, and I ask that you let me know if there is ever anything concerning you within our work together, so that I can do what is necessary for you to be satisfied and happy.

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Coaching and EFT Support

Energy Alignment Coaching and Emotional Freedom Technique (EFT) are complementary approaches intended to support personal growth, emotional wellbeing, self-awareness and positive change.

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These services are not intended to diagnose, treat, cure, or replace medical, psychological, psychiatric, or therapeutic care. Clients are encouraged to seek appropriate support from qualified medical or mental health professionals where necessary.

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By entering into this coaching relationship, you acknowledge personal responsibility for your own decisions, wellbeing and outcomes throughout the process.

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Guarantees

Energy Alignment Coaching and Emotional Freedom Technique are both methods that can allow you to heal your past, embrace your present and dream big for your future, but outcomes are dependent on each individual and the work and commitment that is brought to the sessions and as such no promises or guarantees of success can be made.  My promise to you is that I will always use my skills and experience to support positive change to the best of my ability, and any changes will always be intended for your benefit and highest good.

 

I reserve the right to pause or discontinue our work together where I believe the coaching relationship is no longer beneficial, appropriate, or within my professional scope of practice. In such circumstances, this will be discussed respectfully and professionally wherever possible.

 

Confidentiality

You recognise that in the course of our work together you may divulge goals, future plans, business affairs, job information, personal and other such private information. I will not, at any time, either directly or indirectly, voluntarily use any such information for my own benefit or disclose this information to a third party. I will not voluntarily disclose that we are in a coaching relationship without your permission.

 

I do appreciate honest testimonials about our work together, because it feels inspiring to other people to see you succeed in your journey. Your name, journey story, picture or video will only be shared with your permission.  I may use quotes from any and all clients in promotional material but these will be anonymised unless the client has given express permission to use identifying information.

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Safeguarding

In order to ensure the safety of clients and myself, in the event of any information being revealed during a session that alerts me to the client, or anyone the client tells me about, being unsafe, I reserve the right to contact appropriate relevant people or organisations (e.g. GP, Police, emergency contact) with a view to safeguarding that person or persons.

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Where the client is under the age of 18, this agreement must be read and accepted by a parent, carer, or adult with parental responsibility on the client’s behalf. By signing or returning this agreement, the parent, carer, or responsible adult confirms that they consent to the minor participating in coaching and EFT sessions under the terms outlined in this document, and that they have the legal authority to provide this consent.

 

Finally…

I commit to this agreement wholeheartedly and in good faith. I agree to hold a safe space for you to explore:

• Who you are (identity and values)

• Who you’d like to be (goals and aspirations)

• Anything you feel is holding you back from your best life (heal your past, let go of limiting beliefs)

 

By entering into coaching, clients confirm that they are participating voluntarily and feel able to take responsibility for their own wellbeing throughout the process.